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本课程涵盖了制造业与服务业运营管理的研究前沿。在简要地全面综述运营管理主题之后，课程将有选择地聚焦在几大重要主题模块上，从而使学生能够通过本课程的学习，充分了解和熟悉运营管理领域最具影响力的相关研究文献，掌握相关的研究方法、理论和研究工具，进一步深入研究和掌握所选研究领域的发展动态和知识体系。
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Abstract：This doctoral course provides an overview of research frontier in operations management in both manufacturing industry and service sector. After a holistic review of the operations management subjects, focus will be put on selected topics in order to familiarize the students with the most influential research articles in the area of operations management, and the research approaches, theories and research methodologies. On completion of this course, students should have gained in-depth knowledge of developments in the selected research areas.
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IntroductionCourse Presentation, general topics in operations management, OM development, OM resources, E-commerce, Globalization, Agility, service operation
Advanced inventory theoryInventory review, stochastic inventory systems, Echelon stock policy
Operations strategyBusiness strategy, Operation efficient, Product and process attributes, service strategy
Supply chain coordinationContracting, VMI, consignment stock, postponement
InformationValue of information, Bullwhip effect, System dynamics, RFID technology
Transform and input-output analysis The Laplace transform, Linear production-inventory systems, Time lags, Moment generating function, Cash flow criteria
International operations managementReal options, Risk management, Outsourcing, hierarchical planning
Business systems + OPTERP systems, manufacturing planning and control software
Just-in-time and lean productionPhilosophy of JIT, Toyota Production system, Kanban systems, Synchronising production, lean manufacturing
Reverse logisticsClosed-loop supply chain activities, Motivations, Industrial practices, Problems and possible solutions
Reverse logistics - disassemblyEconomic evaluation, disassembly plan, disassembly scheduling
Supply chain designSupply chain design, linking product, process and supply chain design
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Seminar 1 Introduction
Course Presentation, general topics in operations management, OM development, OM resources, E-commerce, Globalization, Agility, service operation
Seminar 2 Advanced inventory theory
Inventory review, stochastic inventory systems, Echelon stock policy
Seminar 3 Operations strategy
Business strategy, Operation efficient, Product and process attributes, service strategy
Seminar 4 Supply chain coordination
Contracting, VMI, consignment stock, postponement
Seminar 5 Information
Value of information, Bullwhip effect, System dynamics, RFID technology
Seminar 6 Transform and input-output analysis
The Laplace transform, Linear production-inventory systems, Time lags, Moment generating function, Cash flow criteria
Seminar 7 International operations management
Real options, Risk management, Outsourcing, hierarchical planning
Seminar 8 Business systems + OPT
ERP systems, manufacturing planning and control software
Seminar 9 Just-in-time and lean production
Philosophy of JIT, Toyota Production system, Kanban systems, Synchronising production, lean manufacturing
Seminar 10 Reverse logistics
Closed-loop supply chain activities, Motivations, Industrial practices, Problems and possible solutions
Seminar 11 Reverse logistics - disassembly
Economic evaluation, disassembly plan, disassembly scheduling
Seminar 12 Supply chain design
Supply chain design, linking product, process and supply chain design
四、课程考核要求
Exam
1. A written exam (50 points, Open text. Books, articles, lecture slides, notes are allowed)
2. A written report (50 points)
Objective
Operations management is a key element in improving performance in different business sectors. In this report, students should provide in-depth discussion on one selected OM topic, operations management principles, research methodology or modelling techniques which have been introduced in the course. In this project, students are also encouraged to make connection between the knowledge obtained in this course with their current (or expected) research issues.
Grading
The grade of the report is determined according to the following four aspects. The maximum point in this report is 50.
Thoroughness: the relevant topic should be discussed thoroughly, 15p.
Innovative ideas: apply the knowledge to current/expected research topics, 15 p.
Structure: well structured report to state clearly your objective, method and results, 10 p.
Communication: written with a scientific language, 10p.
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考试方式: A written report in a selected topic（50%）平时成绩（50%）:
1. Attend the seminar sessions;
2. Read the distributed articles and actively participate in the discussion;
3. Lead a discussant session for a selected topic
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